Accessing Your Child’s Therapy Records

As a parent or legal guardian, you have the right to request access to your child’s therapy records in accordance with Texas law.

To request records from this practice:

• Please submit your request in writing.
• Include your child’s name, date of birth, dates of service, and the specific records you are requesting.
• Requests may be emailed or sent through the client portal to your clinician.

We will respond to requests within the timeframes required by law. Some limits may apply to protect your child’s privacy and therapeutic well-being. If you have questions, we are happy to talk with you about the process.

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Licensing and Professional Oversight

This practice is licensed and regulated by the Texas Behavioral Health Executive Council, which oversees professional counselors in Texas.

If you would like to contact the Council regarding licensure or professional standards, you may do so at:

Texas Behavioral Health Executive Council (BHEC)

• Website: https://bhec.texas.gov
• Contact page: https://bhec.texas.gov/contact-us.html
• Phone: (512) 305-7700

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Questions or Concerns About Care

If you have a concern related to health care services or medical privacy rights, you may file a consumer complaint with the Texas Office of the Attorney General – Consumer Protection Division.

Complaints may be submitted online at: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Phone: 1-800-621-0508

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Our Commitment to Families

We are committed to providing a safe, respectful, and supportive environment for children, adolescents, and their families. We encourage open communication and welcome questions at any time.

If you are unsure where to start or need help understanding any of the information above, please contact our office—we are happy to help.